Direct Grants

Our Direct Grants programme is here to help individuals and families in Elmbridge who are facing financial difficulty.

We are not an emergency fund but we can help to cover the cost of everyday essentials or contribute towards bigger costs such as course fees or household items. See below for details of what we fund.

To apply for a grant you will need to be referred by a local organisation.

This could be your local Citizens Advice, Social Services, a health professional, your school or another community partner (you can find a list of referral organisations here). You may be asked to provide bank statements or other financial information.

If you are already in touch with one of the referral organisations on the list, they may be able to help you more quickly without making a referral. Just ask them if they have a Walton Charity Delegated Fund (click here to find out more). If you need help with school-related costs, your school may have a Walton Charity Opportunities Fund (find out more here).

Walton Charity was there to support our family when we needed it. They were friendly and I didn’t feel at all judged. Everyone should know they are there to help.
— Mum of 3, Walton on Thames

How to apply for a grant

Step 1: Find a referral agency (see a list of referral organisations here)

Step 2: Ask your contact at the referral agency to complete a referral form.

Step 3: Once we have received the referral form, you will be asked to provide details of your finances (including bank statements).

Step 4: We will assess your application and, if successful, arrange payment (usually to the supplier). We aim to process applications within one week (providing we have all the relevant information and bank statements).

Please note, this is not an emergency fund. If you need urgent support you can contact:

If you have a question about our Direct Grants programme or making an application, check our Grant Guidelines or our Direct Grant FAQs.

If you can’t find the information you are looking for, contact Amina on 07935 218 699 (Monday to Friday, 9am-4.30pm).

What we fund

  • Essential furniture and household items (see below for exclusions)

  • Transport (eg, bicycles or public transport)

  • Training or support for getting back into work (eg, course fees, equipment, work-related clothing, short-term childcare)

  • Extra-curricular activities and holiday clubs for children and young people

For more information about what we fund, see our Grant Guidelines.

Please note, our school uniform grants are now administered by local schools and some of our community partners including the Elmbridge Family Centre. See who to contact for help with school uniforms.

What we don’t fund

  • Non-essential furniture or household goods (eg, dishwashers, tumble dryers, wardrobes)

  • Rent deposits, rent in advance or rent arrears

  • Degree course tuition fees or post-graduate qualifications

  • Medical equipment, aids and adaptations normally provided by the NHS or statutory agencies

  • Catalogue debts, credit cards bills, personal loans or debt to central or local government departments

  • Funeral costs

  • Holidays